WATER STAND

Industrial water stand (Workman Fixed, Workman mobile)

When you buy an Industrial water stand at Frostline

When mounting a workman

The product must be rinsed through for a minimum of 2-3 minutes after mounting. For further information see the installation instructions on page 8.

The handle runs tight. Why?

If the handle overtime starts to run tight, it's often due to worn-out O-rings or the faucet needs to be lubricated with fresh faucet grease. For furthermore instructions please look up the installation instructions on page 8.

Can a water hose or other connections be fitted all year round?

No, it can lead to frostbite. The product is frost-free in that it is self-emptying. If there is a fixed hose or other connections on the product all year round, it prevents self-emptying and can lead to possible frost damage. It's therefore important that the hose and connections of each species are removed when the temperature falls to the freezing point.

Is it recommended to remove the black handle once a year to lubricate the inside with grease?

Yes, it's a good idea to do so as it will extend the life of the top spindle and handle. Call Frostline to get a technical guide on this.

DUO series

DUO series (Park Water Post, Outdoor shower, Rinse taps, DUO Commercial, Bowl Drinking system)

When you buy a product from the DUO series at Frostline

When mounting a workman

The product must be rinsed through for a minimum of 2-3 minutes after mounting. For further information see the installation instructions on page 8.

The handle runs tight. Why?

If the handle overtime starts to run tight, it's often due to worn-out O-rings or the faucet needs to be lubricated with fresh faucet grease. For furthermore instructions please look up the installation instructions on page 8.

Does it matter where you place the product?

Yes, the frost-free function is based on a self-emptying valve that drains the residual water into the well after use. It's therefore crucial for a correct function that you only place the product in a place where the well remains dry and can drain the residual water. Rising water of any kind can cause dirt to enter the valve and malfunction.

Can I turn the direction of the entire tap or shower without the well in the ground?

No, you can't move the 2 things apart, as it can lead to malfunction due to, for example, a broken frost plug.

Can stainless steel rust?

All Frostline products are produced in stainless steel, but particles can still stick to the outside of the product and form something resembling rust.

To prevent this, we recommend that the product is lubricated with our acid-free oil immediately after installation. And subsequently 2-3 times a year. If the product is located in particularly exposed areas, such as coastal stretches with a strong impact on wind, moisture and salt, we recommend that lubrication with acid-free oil is carried out more often.

Can a water hose or other connections be fitted all year round?

No, it can lead to frostbite. The product is frost-free in that it is self-emptying. If there is a fixed hose or other connections on the product all year round, it prevents self-emptying and can lead to possible frost damage. It's therefore important that the hose and connections of each species are removed when the temperature falls to the freezing point.

DRINKING SYSTEM

When you buy a Drinking system at Frostline

May one loosen the bolt at the top of the drinking machine?

No, it is important not to loosen the bolt, as this will cause an incorrect adjustment of the wire. Also, do not turn the drinking cup at the top in another position as it will interfere with the function of the drinking system.

Does it matter where you place the product?

Yes, the frost-free function is based on a self-emptying valve that drains the residual water into the well after use. It's therefore crucial for a correct function that you only place the product in a place where the well remains dry and can drain the residual water. Rising water of any kind can cause dirt to enter the valve and malfunction.

May the brass valve come into contact with the soil or sand during installation?

No, it's important that the brass valve avoids being in contact with the ground, sand or any dirt during installation, as this can cause the valve and product to not work properly. We recommend that the lower part of the product where the brass valve is mounted, during service and installation, is placed on a surface that does NOT come in direct contact with soil or sand.

DRAIN

Establishment of drain

In most cases, the grounds will be self-draining. It is Alfa and Omega for Frostline’s system that the well always is dry. Therefor we recommend that you dig a 1,2 meter deep hole, and fill it with 30 cm pebbles. Then you place the product on top of the pebbles, and in that way you have created a natural drain. In the situations where the grounds are clay soil, you need to connect the product to a gabion or directly to the sewerage. If you’re in doubt, pour a bucket of water into the drain-hole. And if the water disappears within 5 minutes, your natural drain will be sufficient.

RUST

Rust-like staining/Surface corrosion

All of Frostline’s products are made from stainless steel. Glass peened stainless steel needs maintenance to avoid rust-like staining. Though steel is designated ”stainless” some small spots of material might land on the steel and start a surface corrosion.

Therefore, it is important regularly to clean the surface and at least 4 times a year to treat the product with acid-free oil. This process is also described in the installation guide under “maintenance”. The installation guide was enclosed, when the product was delivered. If you already experience surface corrosion, you can treat this with the abrasive polishing compound Autosol. Autosol can be bought in most DIY-shops. Remember to apply acid-free oil after the treatment.

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